Behind the Scenes: Talking Shop (and Smart Cash Flow) at CIMB SME Day 2026!

Every time you walk into a Switch or Urban Republic store, our biggest goal is to make sure you have a seamless, joyful experience discovering the latest tech. But behind the bright displays and exciting new gadgets, there is a whole lot of teamwork going into keeping our stores running smoothly for you.

That is why we are always looking for smarter, simpler ways to manage our business behind the scenes, ensuring we can continue serving you better.

With that in mind, we were incredibly excited when our very own Lawrence Seng (General Manager of Switch and Urban Republic) was invited to speak on a panel at the CIMB SME & Transactional Services Day 2026!

The discussion centred around a topic every business owner can relate to: "Goodbye Payment Headaches and Start Taking Control of Your Cash Flow Digitally."

Making Business Easier, One Digital Tool at a Time

Sitting down with the financial experts from CIMB—Arron Leu, Rohit Churi, and moderator Winston Ng—Lawrence shared our journey and how adopting the right digital tools helps keep our operations running efficiently.

Here are some of the key takeaways from the discussion:

• Ditching the Drama: Moving away from traditional payment processes helps reduce manual errors and makes financial reconciliation much simpler.
• Knowing Where Things Stand: Real-time visibility into sales and cash flow allows businesses to make faster, more informed decisions—from inventory planning to business expansion.
• Teamwork Wins: When banks and retail businesses collaborate to create smarter payment solutions, everyone benefits—especially frontline teams and customers.

Technology Beyond the Products We Sell

At Switch and Urban Republic, we love technology—not only the innovative devices we bring to our customers, but also the digital solutions that help us build a stronger, more efficient business behind the scenes.

By embracing smarter financial and operational tools, we can continue improving the experience we deliver every day, both in-store and beyond.

Thank You, CIMB!

A big thank you to CIMB for the invitation and the opportunity to be part of such a meaningful discussion.

It was an inspiring day of learning, sharing ideas, and connecting with fellow Malaysian business leaders who are equally passionate about embracing digital transformation.

We look forward to continuing our journey of innovation and delivering even better experiences for our customers.