Defective Items

Individual product will have its own manufacturer warranty period & each product will have its warranty period judged individually, irrespective of if the products were originally ordered in a group.

Apple / Samsung / Huawei / Oppo / Vivo / Xiaomi / Realme Branded Products

If you discover what is believe to be a product defect for any of the branded product that you have purchased above, please reach out to (feedback@urbanrepublic.com.my) or the nearest Urban Republic outlet.

Third Party Products

If you discover what you believe is a product defect for any third-party product, please refer to our nearest Switch Outlet or to (feedback@urbanrepublic.com.my)

Urban Republic reserves the right to change the terms and conditions and the policies stated above at any time without prior notice.