Trade-in Programme

Trade In Your Old Device

Enjoy a smarter upgrade by turning your old device into value for your next purchase at Urban Republic.

Got old devices? Trade them in and enjoy great savings at Urban Republic! 💸
We accept up to 5 devices per cash bill - phones, tablets, or wearables.

💰 Not buying anything today? No problem - we’ll bank in the cash directly to your account (within 14 days for Peninsular Malaysia and 21 days for Sabah and Sarawak).

♻️ Turn your old tech into instant value.

Trade-in at Urban Republic ♻️

Turn your pre-loved device into instant value securely at Urban Republic.

Trade it in at Urban Republic and get the most out of every ringgit — fast and fuss-free.
We accept up to 5 devices per cash bill - phones, tablets, or wearables.

Can't find your device?

*Price list updated on 5th October 2026.

Prices shown are inclusive of the overtrade offer. 
Kindly take note that price may differ from the table above, depending on the extent of the damage and impact on device cosmetics.

🙌 Trade Up and get even more savings

  • Upgrade to iPhone 18 Pro Series : Get up to RM300 extra trade-in value!

    • iPhone 16 Pro / 16 Pro Max / 17 Pro / 17 Pro Max : Up to RM300
    • iPhone 15 Pro / 15 Pro Max : Up to RM225
    • iPhone Air : Up to RM150
    • iPhone 15 / 15 Plus / 16 / 16e /17 : Up to RM150
    • iPhone 14 Pro / 14 Pro Max : Up to RM150
    • iPhone 14 / 14 Plus : Up to RM75
    • iPhone 13 / 13 Pro / 13 Pro Max : Up to RM75

    *Overtrade promotion is valid from 12 September – 31 October 2026.
    Promotion is available on a first-come, first-served basis, while stocks last only. Limited quantities available.

  • Upgrade to iPhone Duo : Get up to RM300 extra trade-in value!

    • iPhone 17 Pro Max / 17 Pro: Up to RM300
    • iPhone 16 Pro Max / 16 Pro: Up to RM300
    • iPhone 15 Pro Max / 15 Pro : Up to RM225
    • iPhone 17 / Air: Up to  RM150
    • iPhone 16 Plus / 16 / 16e: Up to  RM150
    • iPhone 15 Plus / 15: Up to  RM150
    • iPhone 14 Pro Max / 14 Pro: Up to  RM150
    • iPhone 14 / 14 Plus: Up to  RM75
    • iPhone 13 / 13 Pro / 13 Pro Max: Up to  RM75
    • Samsung Galaxy Z Fold 7: Up to  RM225
    • Samsung Galaxy Z Fold 6 / Z Fold 5: Up to  RM150
    • Samsung Galaxy Z Flip 6 / Z Flip 7 FE / Z Flip 7: Up to  RM75

    *Overtrade promotion is valid from 16 October - 30 November 2026.
    Promotion is available on a first-come, first-served basis, while stocks last only. Limited quantities available.

How to Trade In?

Steps For Online Trade-in

  • Step 1

    Select the device you want to purchase and click Start Trade In.

  • Step 2

    Answer a few questions about your device’s current condition and get an instant rebate at check out.

  • Step 3

    Customer received order confirmation and guidelines to prepare device for trade in.

  • Step 4

    Back up your old device so it is ready to handover to rider during the delivery.

  • Step 5

    Receive a call within 2 days to arrange for the delivery to your address.

Steps For Online Trade-in

  • Step 1

    Select the device you want to purchase and click Start Trade In.

  • Step 2

    Answer a few questions about your device’s current condition and get an instant rebate at check out.

  • Step 3

    Customer received order confirmation and guidelines to prepare device for trade in.

  • Step 4

    Visit the store for a secondary diagnostic, to confirm the final trade in value.

  • Step 5

    Agree to the final trade-in value and hand over your device.

  • Step 6

    Pick up your new device and enjoy.

Steps For Retail Trade-in

  • Step 1

    Visit Urban Republic outlets with your device.

  • Step 2

    Our Urbanista will diagnose the device before trading in.

  • Step 3

    Use your trade-in value as instant credit toward a new device.

Important Things to Do Before Trading In Your Device

  • Remove all personal information from your old device by signing out of iCloud, iTunes, and the App Store.
  • Remove your old device from your list of trusted devices.
  • Turn off "Find My [Device]" on your Apple device.
  • Go to Settings, tap General > Reset > Erase All Content and Settings. If "Find My [Device]" is turned on, you may need to enter your Apple ID and password.
  • Remove your personal information from your old device and sign out of accounts, such as Google.
  • Erase all content and settings on your smartphone or tablet.

How to trade-in?

Trade in an eligible device at any Urban Republic outlet. For trade-ins in store, receive instant credit for your new purchase, instant credit to be used on the same receipt.

What devices are eligible for trade-in?

Selected smartphones and tablets are eligible for trade-in, depending on the device, model, manufacturer, and condition.For outlet trade-in prices, please refer to the full list above.

Retail Trade-In FAQ

Simply pass your smartphone or tablet to our Urbanista. If you agree with the quoted trade-in value of your device, you must use the credited trade-in value on the same receipt.

Retail Trade In T&C

  • All devices will undergo a thorough inspection before being accepted for trade-in.
  • Price for "cracked-screen" devices will be provided on the crew has perform inspection.
  • Kindly take note that price may differ from the table above, depending on the extent of damage.
  • Trade-in device must be able to be powered on or it will not be accepted.
  • Trade-in devices must remove SIM or Find My [Device] or Google ID lock before passing it over for inspection.
  • Customer may trade in their device to purchase any item from the Retail Outlet: iPhones, iPod, Mac, Apple Watch, Android Phones, Audio devices, Beats or Accessories.
  • Customers are only required to bring in their smartphone or tablet. The box and cable aren't required.
  • Customers are advised to ensure all data has been backed up before bringing the device in for trade-in.
  • Up to 5 devices are allowed for trade-in to purchase one single item.
  • Trade-in is stackable with in-store promotions.
  • Urban Republic reserves the right to amend the terms and condition at any time without prior notice.
  • For more information, kindly seek the help of our Urbanista at the outlet.

Online Trade-In FAQ

  • Customer will do self evaluation of the device condition online and an estimated trade-in price will be quoted.
  • If customer agrees with the quoted price, the amount will be directly deducted at checkout.
  • All devices will undergo a thorough second inspection at a Urban Republic outlet before being accepted for trade-in.
  • Price for second inspection may differ based on the actual device condition.
  • Trade-in device must be able to be powered on or it will not be accepted.
  • Trade-in device must not be carrier-locked.
  • Trade-in device must remove SIM or Find My [device] or Google ID lock before passing it over for inspection.
  • Customer may trade in their current device to purchase any item from the following product ranges on the Urban Republic Online Store: iPhone, iPad, Mac, and Apple Watch.
  • Customer is only required to bring in their smartphone or tablet for trade-in. The device's box and charging cable are not required.
  • Customer is advised to ensure all data has been backed up before bringing their current device in for trade-in.
  • Only one (1) device is allowed for trade-in for every online transaction.
  • Customer cannot change the pick-up location once their order is confirmed.
  • Trade-in discount is stackable with other in-store promotions.
  • Urban Republic reserves the right to amend the Terms and Conditions at any time without prior notice.
  • For more information, kindly seek the help of our Urbanista at the Urban Republic outlet.