Trade-in

Goodbye old friend, Hello new one!

Trade-In Price

Price List Update on 5th December 2024

*Kindly take note that price may difference from the table above, depending on the extent of the damage and impact on device cosmetics.
*Trade in price (with overtrade) are valid until 31st December 2024 and is subject to any changes without prior notice.


Full List >


How to trade in?

Retail >

Steps For Maxis Trade-in

  • STEP 1

    Sign up with Maxis >

    Sign up for an iPhone with Maxis plan at your nearest Urban Republic outlet.

  • STEP 2

    Trade in your device

    Our Urbanista will diagnose the device before trading in.

  • STEP 3

    Get trade in amount credited into account

    Trade in value will be banked in / transferred to your bank account directly.

Steps For Online Trade-in

  • STEP 1

    Download

    Scan QR code

    OR click HERE > to download the InstaCash app into the Smartphone that you wish to trade-in.

  • STEP 2

    Run the diagnostics

    Launch the app, and run the diagnostics steps as guided by the app.

    During this procedure, the estimated trade-in value will be notified. Confirm and proceed if the price is agreeable.

  • STEP 3

    Confirm the Order

    Once the trade-in value is confirmed, a representative from CompAsia will be in touch with you within 2 working days to arrange the pickup of the device from your choice of address (Only in Peninsular Malaysia).

    Upon the collection of the device by CompAsia, the trade-in value will be transferred to your bank account.

Steps For Retail Trade-in

  • STEP 1

    Visit us

    Visit Urban Republic outlets with your device.

  • STEP 2

    Trade in

    Our Urbanista will diagnose the device before trading in.

  • STEP 3

    Get a new device

    Use your trade-in value as instant credit toward a new device.

What to do before trade in?

Important things that you should do, before trading in your old device.

For Apple Devices >

For Android Devices >

Things to do for Apple devices

  • Remove Personal Information

    Remove your personal information from your old device by signing out of iCloud and the iTunes & App Store.

  • Remove Trusted Old Devices

    Remove your old device from your list of trusted devices.

  • Turn Off 'Find My'

    Turn off Find My [device] on your Apple device.

  • Erase All Setting

    Go to Settings and tap General > Reset > Erase All Content and Settings. If you turned on Find My [device], you might need to enter your Apple ID and password.

Things to do for Android devices

  • Remove Personal Information

    Remove your personal information from your old device, sign out of accounts eg; Google, etc.

  • Erase All Setting

    Erase all contents and settings in your smartphone or tablet.

Frequently Asked Questions And Terms & Conditions

How does it work?

We’ve made it easy to trade-in an eligible device either in a Urban Republic outlet.
For outlet trade-in, get instant credit toward a purchase that you have to use on the same receipt.

What devices are eligible for trade-in?

Selected smartphones and tablets are able to trade-in, depending on the device, model, manufacturer, and condition.
For outlet trade-in prices, please tap the link provided above.

Simply pass your smartphone or tablet to our Urbanista.
Should you agree with the quoted trade-in value of your device, you MUST use the credited trade-in value on the same receipt.

  • All devices will undergo a thorough inspection before being accepted for trade-in.
  • Price for “cracked-screen" devices will be provided on the crew has perform inspection.
  • Kindly take note that price may differ from the table above, depending on the extent of damage.
  • Trade-in device must be able to be powered on or it will not be accepted.
  • Trade-in devices must remove SIM or Find My [device] or Google ID lock before passing it over for inspection.
  • Customer may trade in their device to purchase any item from the Retail Outlet: iPhones, iPod, Mac, Apple Watch, Beats or Accessories.
  • Customers are only required to bring in their smartphone or tablet. The box and cable aren’t required.
  • Up to 5 devices are allowed for trade-in to purchase one single item.
  • Trade-in is stackable with in-store promotions.
  • Urban Republic reserves the right to amend the terms and condition at any time without prior notice.
  • For more information, kindly seek the help of our Urbanista at the outlet.