Trade-in
Goodbye old friend, Hello new one!
Trade-In Price
Price List Update on 20th November 2024
*Kindly take note that price may difference from the table above, depending on the extent of the damage and impact on device cosmetics.
*Trade in price (with overtrade) are valid until 30th November 2024 and is subject to any changes without prior notice.
Full List >
How to trade in?
Retail >
Steps For Maxis Trade-in
-
STEP 1
Sign up with Maxis >
Sign up for an iPhone with Maxis plan at your nearest Urban Republic outlet.
-
STEP 2
Trade in your device
Our Urbanista will diagnose the device before trading in.
-
STEP 3
Get trade in amount credited into account
Trade in value will be banked in / transferred to your bank account directly.
Steps For Online Trade-in
-
STEP 1
Download
Scan QR code
OR click HERE > to download the InstaCash app into the Smartphone that you wish to trade-in.
-
STEP 2
Run the diagnostics
Launch the app, and run the diagnostics steps as guided by the app.
During this procedure, the estimated trade-in value will be notified. Confirm and proceed if the price is agreeable.
-
STEP 3
Confirm the Order
Once the trade-in value is confirmed, a representative from CompAsia will be in touch with you within 2 working days to arrange the pickup of the device from your choice of address (Only in Peninsular Malaysia).
Upon the collection of the device by CompAsia, the trade-in value will be transferred to your bank account.
Steps For Retail Trade-in
-
STEP 1
Visit us
Visit Urban Republic outlets with your device.
-
STEP 2
Trade in
Our Urbanista will diagnose the device before trading in.
-
STEP 3
Get a new device
Use your trade-in value as instant credit toward a new device.
What to do before trade in?
Important things that you should do, before trading in your old device.
For Apple Devices >
For Android Devices >
Things to do for Apple devices
-
Remove Personal Information
Remove your personal information from your old device by signing out of iCloud and the iTunes & App Store.
-
Remove Trusted Old Devices
Remove your old device from your list of trusted devices.
-
Turn Off 'Find My'
Turn off Find My [device] on your Apple device.
-
Erase All Setting
Go to Settings and tap General > Reset > Erase All Content and Settings. If you turned on Find My [device], you might need to enter your Apple ID and password.
Things to do for Android devices
-
Remove Personal Information
Remove your personal information from your old device, sign out of accounts eg; Google, etc.
-
Erase All Setting
Erase all contents and settings in your smartphone or tablet.
Frequently Asked Questions And Terms & Conditions
-
How does it work?
We’ve made it easy to trade-in an eligible device either in a Urban Republic outlet.
For outlet trade-in, get instant credit toward a purchase that you have to use on the same receipt.
What devices are eligible for trade-in?
Selected smartphones and tablets are able to trade-in, depending on the device, model, manufacturer, and condition.
For outlet trade-in prices, please tap the link provided above.
-
Simply pass your smartphone or tablet to our Urbanista.
Should you agree with the quoted trade-in value of your device, you MUST use the credited trade-in value on the same receipt. -
- All devices will undergo a thorough inspection before being accepted for trade-in.
- Price for “cracked-screen" devices will be provided on the crew has perform inspection.
- Kindly take note that price may differ from the table above, depending on the extent of damage.
- Trade-in device must be able to be powered on or it will not be accepted.
- Trade-in devices must remove SIM or Find My [device] or Google ID lock before passing it over for inspection.
- Customer may trade in their device to purchase any item from the Retail Outlet: iPhones, iPod, Mac, Apple Watch, Beats or Accessories.
- Customers are only required to bring in their smartphone or tablet. The box and cable aren’t required.
- Up to 5 devices are allowed for trade-in to purchase one single item.
- Trade-in is stackable with in-store promotions.
- Urban Republic reserves the right to amend the terms and condition at any time without prior notice.
- For more information, kindly seek the help of our Urbanista at the outlet.