Is your phone always lagging, freezing, or just acting up? You’ve probably tried everything, but nothing seems to work. Well, did you know you can find out what’s wrong with your phone in just 5 minutes?

It’s that simple! Just bring your phone to one of our Samsung Service Points and get a Samsung Galaxy Diagnostics Test done – completely free of charge! 🥳


What Is the Samsung Galaxy Diagnostics Test?

The Samsung Galaxy Diagnostics Test is a quick, 5-minute check-up for your phone. It identifies potential issues with your device, from performance problems to hardware issues, so you can figure out what's going on. It’s fast, easy, and most importantly, it's free!


What Are Samsung Service Points?

If you haven’t heard about Samsung Service Points yet, let us explain!

Ever felt like bringing your phone to an official Samsung Service Center, but it’s too far or out of reach? Or maybe you don’t want to risk handing your phone to just any random shop? That’s where Samsung Service Points come in! These are convenient drop-off locations where you can:

✅ Drop your phone for a quick diagnostics test.
✅ Get professional advice on what steps to take next.
✅ Have your phone sent to the official Samsung Service Center, if needed.
✅ And once the service is complete, your phone is brought back to you – hassle-free! It’s all about making your experience smoother and more convenient. You don’t have to worry about traveling far, dealing with unreliable service, or stressing over how to get your phone repaired.


Where Are the Samsung Service Points?

Currently, the Samsung Experience Store @ Sunway Carnival Mall is one of the service points. Soon, our Aman Central and AEON Mall Tebrau City outlets will also join in. No matter where you bought your Samsung phone, you can drop it off at any of these locations, and we’ll take care of the diagnostics and service by sending it to the official Samsung Service Center for you.

Our goal is to provide not only innovative phones but also a seamless and convenient experience throughout your journey with us. From keeping your phone in top shape with quick diagnostics to offering hassle-free service through our service points, we’re dedicated to making every step easy and stress-free. Your satisfaction and peace of mind are always our top priorities.


Visit us today!

Samsung Experience Store @ Sunway Carnival Mall
Lot 1F-08, First Floor, Sunway Carnival Mall
3068 Jalan Todak, Pusat Bandar Seberang Jaya,
13700 Seberang Jaya, Pulau Pinang, Malaysia.

Outlet number: +04-390 9636
Business Hours: 10am to 10pm (Mon - Sun)